Shipping Policy

Shipping and handling fees depend upon the number of items ordered and the method of delivery selected at checkout.

Based on the level of service requested and proximity to our distribution center in San Diego, California, we may use an alternate method to ship your order.

On orders shipped faster than 5-6 business days, we will guarantee delivery or reimburse you the additional shipping costs if the order does not arrive in the stated time frame. Weather delays, mechanical delays or other factors beyond our control may impact delivery times and are non-refundable.

PO Boxes

For optimal delivery service, please include both your PO Box number and a physical street address for the shipping address. Orders with only a PO Box in the shipping address can only be sent via USPS and may take up to 12 business days for delivery.

Rush Services

Rush orders placed on a business day (Monday-Friday) prior to 1 p.m. (CST) will ship the same day, subject to complete verification. Rush orders placed after 1 p.m. (CST) will ship the following business day, subject to complete verification.

Rush orders processed on the weekend will ship on the next business day. Please allow the delivery time on the selected service for your package to arrive once it leaves our Distribution Center. Business days do not include weekends (Saturday and Sunday) or US holidays.

Rush is applied to the following delivery services only:

• 1 business day

• 2 business days
  
  

How long does it take for my order to ship out from The Healthcare Science Academy?

Once we receive an order, we expect it to ship out one business day later barring any unforeseen issues. If your order is placed over the weekend, this means if standard delivery is selected, we expect that package to ship out no later than Tuesday.

If you order Rush Shipping before 1 PM pending payment verification your order should ship out the same day (if over the weekend on Monday). If your order is placed after *1PM CT, you can expect your order to ship out the next business day.

Sometimes this can be a little confusing but remember if you order today, we expect it to ship out the next business day in most cases.

We do have orders shipping out from many locations so in the event you order does ship out a day later than expected, in most cases you will still receive your order on time.

*rush cut-off can change from time to time due to holidays or carrier restrictions